About Us
- About Us
Who We Are
Nidan Desk is a revolutionary platform designed to restore trust in the
insurance industry. With a deep understanding of policy complexities, we
advocate for policyholders and provide solutions to grievances related to
claim denials, short settlements, and policy misinterpretations.
Our Mission
To be the most reliable tech-driven insurance grievance resolution platform that enhances customer confidence and policy management. We aim to simplify the insurance experience while ensuring justice for policyholders.
Our Mission
To be the most reliable tech-driven insurance grievance resolution platform that enhances customer confidence and policy management. We aim to simplify the insurance experience while ensuring justice for policyholders.
- Why Choose us
Building Financial Success, One Business at a Time
We believe that every business deserves a strong financial foundation. With decades of experience in the industry, our team is dedicated to providing personalized, strategic financial solutions that help our clients thrive.
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Global Customers
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Global Customers
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Global Customers
Our Standardized Process
Step 1
Policy Intake & Assessment
- Collection of policy documents and claim details.
- Legal and risk-based analysis by our expert team.
- Preliminary report outlining issues and recommended approach.
Step 2
Case Structuring & Communication
- Drafting of representations, justifications, and declarations.
- Timely, professional correspondence with insurance companies.
- Provision of expert-reviewed evidence and medical/legal documentation.
Step 3
Claim or Dispute Handling
- Case negotiation with insurer.
- Filing grievances or appeals in accordance with IRDAI timelines.
- Application for Ombudsman or legal intervention if required.
Step 4
Resolution & Closure
- Recovery of rightful compensation or formal decision.
- Final documentation and closure report.
- Post-case review and customer feedback.
