Service Categories

Service Categories for Nidaan Desk

Insurance Broking & Sales (Regulated Activity)

  • Partnering with licensed brokers to offer policy comparisons and purchases.
  • Custom recommendations from multiple insurers (neutral, need-based advice).
  • Annual policy review and renewal management.

Renewal Management Services

  • Auto-reminders for premium due dates.
  • Evaluation of changing coverage needs at renewal time.
  • Seamless renewal filing assistance.

Claims Concierge (Premium Tier)

  • Full-cycle white-glove claim handling for high-value policies.
  • Representation during hospital pre-authorization or insurer surveyor meetings.
  • Claim tracking dashboard with real-time status updates.

Underwriting Advisory for Clients

  • Helping clients understand insurer risk criteria before applying.
  • Risk profile review to improve chances of approval or better premiums.

Documentation & Application Filing

  • Assistance in proposal forms, KYC, declarations, and health documentation.
  • E-filing or physical documentation support.

Corporate & SME Insurance Services

  • Group Mediclaim, Group Life, Liability, and Workmen Compensation support.
  • Employee onboarding, claims coordination, and exit support.

Regulatory Representation

  • Drafting complaints to IRDAI, Ombudsman, or consumer court (non-litigious support).
  • Evidence compilation and procedural guidance.

Risk & Portfolio Assessment

  • Mapping current policies vs. actual needs (Life, Health, Property).
  • Identifying overlaps, underinsurance, or unnecessary coverage.

Wellness & Risk Mitigation Advisory

  • Connecting health insurance clients with wellness programs.
  • Risk prevention education (fire safety, health monitoring, etc.).
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